Orlando Utilities Commission
Identified success-related skills and competencies for management and supervisory jobs in a customer service environment. Designed and implemented an Assessment Center process (including work simulations) to identify the best candidates to fill crucial first-line supervisor positions. Conducted follow-up supervisory training for all candidates.
New York City Police Department
Designed, developed, and validated Sergeants and Lieutenants promotional tests. Administered tests and assessed candidates for promotion.
Miami Metro-Dade County Police Department
Served as Project Manager for the Lieutenants and Captains Assessment Center. Project work included job analysis, content validation, material development including simulation exercises, and evaluation of results.
City of Orlando, FL Police and Fire Departments
Participated as professional assessors for Sergeants, Lieutenants, and Captains promotional Assessment Centers.
US Marshal's Service
Designed and developed assessment center materials and evaluation criteria for selection of executive candidates.
City of Clearwater, FL
Developed assessment center exercises and multiple-choice technical knowledge tests for employee selection and promotion.